Introduction
Thank you for shopping with QuickGetting.com. We want you to be completely satisfied with your purchase. If you’re not satisfied for any reason, we offer a straightforward refund and return policy to make your shopping experience better.
Returns
We accept returns on most products within 30 days from the date of purchase, provided the following conditions are met:
- The item must be unused and in its original packaging.
- The item must be unopened (if it was sealed).
- The item must be in new, resalable condition.
- Proof of purchase (order number, receipt, etc.) is required for all returns.
Non-returnable items:
Certain items cannot be returned, including but not limited to:
- Personalized or custom products.
- Intimate or sanitary goods for health and hygiene reasons.
- Gift cards or downloadable software.
Refund Process
Once we receive your return and it is processed, you will receive a refund to the original payment method. Please allow up to 7 business days for the refund to be processed after we have received and approved the return.
Partial Refunds:
If the product is not returned in its original condition or has been damaged, we may issue a partial refund, depending on the circumstances.
How to Request a Return or Refund
To initiate a return or refund, please follow these steps:
- Contact Us: Reach out to our customer support team at admin@quickgetting.com
- Please provide: Your order number, The item(s) you wish to return, The reason for the return.
- Approval: Once your return request is approved, we will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to return the product.
- Return Shipping: You are responsible for the cost of return shipping unless the product was damaged or defective upon arrival. We recommend using a trackable shipping service for returns to ensure your items are safely returned.
Exchanges
If you wish to exchange a product for a different size, color, or model, please follow the same process as a return. Once your original item is returned, we will issue a refund, and you can place a new order for the replacement item.
Damaged or Defective Products
If your product arrives damaged or defective, we apologize for the inconvenience. Please contact us within 7 days of receiving the product for a full refund or replacement. You will not be responsible for return shipping charges in this case.
Late or Missing Refunds
If you haven’t received a refund after 7 business days, please check with your bank or credit card company. Sometimes, it may take some time before your refund is officially posted. If you’ve done this and still have not received your refund, please contact us at admin@quickgetting.com.
International Returns
For customers outside the United States or the European Union, you are responsible for any additional return shipping fees, customs duties, or taxes associated with returning a product. Please contact our customer service team for detailed instructions.
Customer Satisfaction
Our goal is to provide high-quality products and excellent customer service. If you have any issues with your order, please contact us, and we will do our best to resolve any concerns in a timely manner.
Updates to this Policy
We may update this Refund/Return Policy from time to time. Any changes will be posted on this page with an updated date.
